Privacy Policy
& Accessibility Statement
A legal disclaimer
The information you provide is collected for the sole purpose of delivering our services. We do not sell, share, or disclose your personal information to third parties except where required by law. All data is stored securely using external, encrypted systems to protect it from unauthorised access, loss, or misuse.
While we take reasonable steps to safeguard your information, no method of electronic storage or transmission is completely secure. By using our services, you acknowledge and accept these inherent risks and agree that we are not liable for any unauthorized access that occurs beyond our reasonable control.
Campbell Property Management is committed to ensuring our website is accessible to all people, including individuals with disabilities. We aim to provide a user‑friendly experience that allows all visitors to access our information and services with ease.
We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible. Our website includes features such as alternative text for images, clear headings, keyboard‑friendly navigation, and responsive design for mobile and desktop devices.
We acknowledge that accessibility is an ongoing effort and are continually working to improve the user experience for everyone. If you experience any difficulty accessing any part of our website or have suggestions for improvement, please contact us:
Email: [your email] Phone: [your phone number] Office: [your office address]
We will do our best to address your concerns promptly.
Terms & Conditions -
Refund Policy
Use of Website & General Disclaimer
This website provides general information only and should not be considered legal, financial, or professional advice. All users should make their own enquiries and obtain independent advice before acting on any information provided.
Accuracy of Information
Property listings, pricing, availability, and descriptions may change at any time. While we take care to ensure accuracy, we do not guarantee that all information on this website is current, complete, or free from error.
Intellectual Property
All branding, logos, photographs, graphics, and written content on this website are the property of Campbell Property Management. No material may be copied, reproduced, or used without our prior written consent.
User Obligations
Users must not engage in scraping, data harvesting, misuse, or any unlawful activity when accessing this website or our services. If you are unsure whether your booking or enquiry was submitted successfully, or you did not receive an automated confirmation email, please contact our office directly.
Limitation of Liability
We are not liable for any loss, damage, or claims arising from the use of this website, including reliance on incorrect information, technical issues, or temporary outages.
Payments, Fees & Refunds (If Applicable)
Payments for services are to be made in person or via bank transfer. Property management fees are payable on the same day each week as agreed in your management agreement. If you are dissatisfied with any part of our service, we welcome your feedback so we can address the issue promptly. Refunds are not offered for general real estate services unless required under the Australian Consumer Law.
Changes to Terms — we may update the T&Cs at any time.
Arrears & Emergency Repairs Policy
Tenants will be contacted via email and sms when they are in arrears and given notices when they are required. If tenants order emergency repairs and the tradesperson deems it "Not Emergency" the tenant will be liable for the call out fee portion only.